Last Updated: January 14, 2025
1. Introduction
Welcome to Edowl.ai. These Terms and Conditions (“Terms”) govern your use of Edowl.ai’s AI-powered assessment platform and services (the “Service”). By accessing or using our Service, you agree to be bound by these Terms.
2. Definitions
- “Service” refers to the Edowl.ai platform, including all features, functionalities, and user interfaces.
- “User” refers to any individual or institution accessing or using the Service.
- “Content” refers to all assessment data, student information, and other materials processed through our platform.
- “Institution” refers to educational organizations using our Service.
3. Account Registration and Security
3.1. Account Requirements
- Provide accurate and complete registration information
- Maintain the security of your account credentials
- Promptly notify us of any unauthorized access
3.2. Institutional Responsibilities
- Managing user access within their organization
- Ensuring compliance with these Terms by their users
- Maintaining appropriate security protocols
4. Privacy and Data Protection
4.1. Data Protection Commitment
We are committed to protecting your privacy and data. Our handling of personal information is governed by our Privacy Policy.
4.2. Educational Data Protection
- We process student data in compliance with applicable education privacy laws
- Institutions retain ownership of all submitted assessment data
- We implement appropriate security measures to protect educational records
5. Acceptable Use
Users agree not to:
- Share account credentials
- Upload malicious content
- Attempt to reverse engineer the Service
- Use the Service for any unauthorized purpose
- Violate any applicable laws or regulations
6. Intellectual Property
6.1. Our Rights
- The Service, including all software and algorithms, remains our property
- Our trademarks and branding materials are protected
6.2. Your Rights
- You retain rights to your content
- You grant us license to process your content to provide the Service
7. Service Availability and Support
7.1. Service Availability
- Cannot guarantee uninterrupted access
- May perform maintenance when necessary
- Will provide reasonable notice of scheduled maintenance
7.2. Technical Support
- We provide standard technical support during business hours
- Premium support options may be available for certain subscription tiers
8. Subscription and Billing
8.1. Payment Terms
- Fees are based on subscription level and usage
- Payments are non-refundable unless otherwise specified
- We may modify pricing with advance notice
8.2. Subscription Changes
- You may upgrade or downgrade your subscription
- Changes take effect on the next billing cycle
9. Termination
9.1. User Termination
- Providing written notice
- Following our account closure procedures
9.2. Service Provider Termination
We may terminate or suspend service if:
- You violate these Terms
- Payment is not received
- We discontinue the Service
10. Liability and Warranties
10.1. Service Disclaimer
The Service is provided “as is” without warranties of any kind
10.2. Limitation of Liability
We are not liable for:
- Indirect or consequential damages
- Loss of data or business interruption
- Third-party actions or content
11. Indemnification
You agree to indemnify and hold us harmless from claims arising from:
- Your use of the Service
- Violation of these Terms
- Infringement of third-party rights
12. Changes to Terms
We may modify these Terms at any time:
- Changes will be posted on our website
- Continued use constitutes acceptance of changes
- Material changes will be communicated directly
13. Governing Law
These Terms are governed by [Jurisdiction] law:
- Disputes will be resolved in [Jurisdiction] courts
- You consent to personal jurisdiction in [Jurisdiction]
14. Contact Information
For questions about these Terms, contact us at:
Email : [email protected]
15. Severability
If any provision of these Terms is found invalid, other provisions remain in effect.
By using Edowl.ai, you acknowledge that you have read, understood, and agree to these Terms and Conditions.